A complete guide to process automation
What is business process automation?
Every organization runs on its own set of processes from HR processes
like new employee onboarding to finance processes like purchase
order approval. These processes boil down to delivering
information from Point A to Point B with all the required
approvals, reviews, checks and signatures.
In today's digital economy, where customers interact with you
globally, 24x7 and online, manual processes are simply too slow
and inefficient. Process automation helps
you take these everyday operational activities online. It's
like a GPS system that electronically routes work within your
organization. Automated processes ensure that business requirements
cannot be bypassed and information flows through the organization
in a timely manner.
Do we need process automation?
Is this common in your organization? When employees wants to
perform a routine activity, they search for a paper form or
for an Excel spreadsheet on the network drive. They complete
lengthy forms that sometimes have duplicate information,
then print or email them to a manager for signature. They
may have to fill in part numbers or employee details that are
already available in databases or other systems.
If the manager is away, they wait for approval. Sometimes,
the instructions are confusing and users send it to the wrong
person. Routine processes like approving a PO can take weeks
If you see any of these signs, you need to get started with
process automation today. Anything else and
you risk being Uber'ized or AirBnB'd as nimbler, digital
competitors catch up and overtake you.
How will we benefit?
- Astounding ROI: Automating just one reasonably common process like
purchase order or travel authorization can
save you over 50% of
your costs and return net positive ROI in just 2 months.
- Enable mobility: 75% of US workers rely on mobile. Modern,
visual tools for process automation simply work on mobile devices
without the need to build expensive specialized apps.
- Exceptional customer support: Customers interact with you
online at any time. If you can only react during
business hours, they'll be frustrated and move on to the
- Increased efficiency: Digital is simply much
cheaper. As mentioned above, you could reap 50% or greater cost
reductions in your operations. Can you seriously afford
to ignore that?
- Business agility: Automation frees up employees time to focus
on the important stuff. They have more freedom to take advantage of
new opportunities and quickly respond to customer needs.
What are examples of processes we can automate?
Look at what employees are doing everyday. You'll probably
find many activities that are reasonably frequent, repetitive and
involve multiple people. These workflows are ripe for automation.
Common examples include:
How do we get started?
Process automation is essential but not easy. From long forms
to mobile support to conditional routing to integration to document
generation, everyday processes can be quite complex. Your I.T.
department is probably overloaded and skilled programmers are
very expensive and hard to find.
Visual platforms enable citizen developers
Fortunately, there is a way out. A
process automation platform like frevvo can
be used by non-programmers
(so-called citizen developers) allowing you to quickly
get started with digitizing these everyday processes. frevvo
provides all these benefits without writing a single line of code:
Whatever you do, don't wait.
We strongly recommend you get started today by investing
in a visual, low-code platform. You can evaluate ours for free for
30-days. Simply click on the Try frevvo free button in the toolbar
at the top to sign up for a free trial. We offer both Cloud and
On-Premise versions for flexible deployment.