Workflow automation demystified
What is workflow automation?
Routine, everyday workflows are the lifeblood of any organization.
From onboarding new hires to processing invoices and purchase
requests to I.T. trouble tickets, these workflows run most aspects
of the organization. If you break it down, everyday tasks boil
down to moving information from person to person, department to
department with the right approvals and reviews.
Workflow automation streamlines these daily tasks so that they
are no longer manual. With automation, an employee looking for
approval for a purchase doesn't have to chase down their
manager for a signature or try to figure out where an email is.
The automation software ensures that work is delivered to the
right people at the right time electronically and that
the process conforms to business norms.
Why do we need workflow automation?
Today, over-delivering on customer service is a critical business
imperative. The majority of these interactions start
online. As millennials are increasingly your employees and customers,
the importance of connecting with them online and on mobile devices
is growing. If your day-to-day workflows
are manual and your customer data is locked up in file cabinets or
email folders, how will your organization respond to this new breed
of customers? If millennials can only work with you during business
hours on the phone, your organization risks being outflanked by
If your back office isn't already digital, you need to get
started with workflow automation today. Otherwise, be
prepared to be disrupted by nimbler, well-funded Silicon Valley
Workflow automation brings huge benefits
- World-class customer support: You must do everything in your
power to make sure you respond quickly to customers. It could
literally be a question of your organization's ability to
survive in the future.
- Massive Cost reductions: It helps that automating operational
workflows dramatically lowers costs. We're talking about
50% or greater cost reductions in your back office. The
resulting ROI is massive and rapid.
- Mobile is eating the world: 75% of US workers rely on mobile
and millennials literally live on their phones. You had better be
there too. Workflow and forms automation is the first step.
- Business agility: Business change is only accelerating.
A bad review on Twitter can spread like wildfire. Workflow automation
reduces manual tasks so employees can spend their time on
valuable work like responding to customers and reacting to business
Routine workflows are ripe for automation
Your employees are probably working on things right now that
are perfect for workflow automation. Anything that's
repetitive, performed reasonably often and involving more than
one department is a candidate. Consider these examples:
Get started without coding
Workflow automation has many moving parts – online forms,
electronic routing for workflows, PDF document generation,
business logic & rules, electronic signatures and more.
Automation can be a complex task and often requires support
from some of your busiest and most expensive people – the I.T.
Enable citizen developers for faster workflow apps
There is good news. Your existing employees who are not
coders-by-trade (citizen developers) can use frevvo's
workflow automation tools to drag-and-drop to create online
forms and electronic workflows that meet business requirements.
frevvo is easy because it comes with:
Get started today
Do not delay. Digital transformation is a huge opportunity and a
huge risk for your business. You simply cannot afford to be stuck
in the manual, analog world. It's a ticking time bomb. Try
our easy workflow automation solutions today by clicking on the
Try frevvo free button above and sign up for a free 30-day trial.