Activ8 has digitized their customer order workflow using tablets in the field to reduce paperwork.
"frevvo is positive for all aspects of our business. Our installation team is very happy that they don't have to carry a lot of paperwork and fill it in, and there is no follow up work in the office after their day is complete. Our workflows speed everything up."
Activ8 Solar Energies is well on their way to their goal of helping Ireland reach its 2030 carbon offset targets with over 10,000+ installations across Ireland since 2007. frevvo is proud to be a part of that mission by helping administrative processes "go green."
Sales and Installation teams that conduct Solar Home Visits in the field had piles of paperwork to assess solar solution readiness and comply with regulations. These forms, filled out by the Salesperson in the customer's home, were then mailed to the office staff who had to manually enter them in a data management system. Missing forms or mistakes could slow the process down.
Using frevvo Cloud, Activ8 created a Customer Order Workflow that is completed by sales representatives using tablets in the field. The workflow's business rule calculations provide accurate price and materials estimates and inform customers if they are eligible for grants. During the home visit, customers can sign their agreement, link to a payment processor, and have all details instantly emailed to them, while forms are simultaneously emailed to the office for processing. Lost paperwork and errors are a thing of the past, and the reduction in paper and miles travelled supports Activ8's green mission!