Higher education institutes have an immense workload when it comes to ensuring that students – and staff – have access to all the resources they need for an outstanding education.
Yet, despite incredible advances in technology in recent years, much of academia still resort to manual workflows to get much of this administrative work done. This leads to piles of paperwork and disjointed processes in which it’s easy for errors to occur and documents to go missing or students to slip between the cracks – which can have dire consequences in the case of processes such as financial aid applications. Not only that, but talented staff end up wasting countless hours on menial tasks like data entry and emails, which is bad news for job satisfaction.
The solution: business process management. In a nutshell, business process management refers to the practice of digitizing, proactively monitoring, and optimizing the sequence of tasks that need to be performed to achieve a particular business goal. Luckily for businesses – and higher education institutions – everywhere, business process automation software can make this much easier.Continue reading “BPM in Higher Education: A Complete Guide”