Doubtless, by now, you’ve seen and heard people frothing at the mouth in their fervor for digital transformation. If it’s not the buzzword of the decade, it’s certainly in the top ten. Automation is another contender for the top spot. But if both revolve around making business operations more efficient, what’s the difference, exactly?
In our highly connected business environment, it’s increasingly vital for businesses to embrace digital transformation and increase their efficiency if they want to remain competitive.
This may seem like an insurmountable challenge for organizations that are still bogged down in legacy systems and paper-heavy processes. However, the light at the end of the tunnel is that digitizing and automating your business processes can save you a significant amount of time and money while freeing employees from repetitive, mindless administrative tasks, so they can focus on doing the work they were hired to do.
Everyday business processes are the lifeblood of all organizations. From approving purchase orders to authorizing travel to on-boarding new hires to processing student applications, these processes define what employees do every day. They might be three simple steps or may be a complicated 10-step workflow with conditional routing but the general principle is the same: deliver information from Point A to Point B with all the required signatures, approvals and authorizations in place.
According to Forrester, business process automation has the potential to reduce operating costs by up to 90 percent.
Every time we think we’ve got a handle on automation, new statistics emerge to challenge our perception. Just this month, McKinsey released a new report about the future of women at work, saying that an estimated 40 to 160 million women around the world will need to transition their skills.
But the report also pointed out that both men and women will be similarly affected by automation, just in different areas. Without a doubt, the effects of automated processes will be felt in every sector across all roles.
To understand the scale and importance of automation in the workplace, take a look at some of these key statistics.
Change is inevitable. Business speed is accelerating relentlessly. Think about it: Uber and AirBnb didn’t really exist 10 years ago. Today, they’re giants that have caused massive upheaval in major, entrenched industries.
We have entered a world where talent will always be scarce. One of your top 2019 priorities should be to create a concrete plan to identify and eliminate activities that employees won’t be doing in 2020, so your top talent can focus on the things that matter.
The speed of technology evolution has forced enterprises to reimagine and redesign their business processes. The digital revolution has now moved well past convenient apps that let you order food and hail cabs to a collection of smart technologies that will impact every facet of every single business. This digital transformation isn’t coming — it’s already here. Your task over the next three years is to apply these smart technologies to fundamentally remake your business operations. Digital Transformation Is About Customer Centricity Digital transformation is neither a single project nor a single technology. It’s not about modernizing legacy systems or slapping a mobile experience on applications. It’s the process of using digital technologies to focus your operations on rapidly addressing customer pain points. And that starts with your core operations. Technology, however, can only do so much. Ultimately, it’s the people and business processes at the heart of your organization that will truly drive change and digital transformation. Continue reading “How To Achieve Digital Transformation With Low-Code Development Platforms”→
Today, business takes place online and on mobile all around the globe, 24/7. Business process automation (BPA) has become hugely important in 2018 as many companies realize that manual processes may not cut it in a world where they must act with unprecedented speed to meet customer needs, improve and innovate continuously to compete and analyze critical information.
Over the last 20 years, manufacturers had to learn to compete at the “Walmart price”. Service providers were largely unaffected. After all, you couldn’t manufacture a cab ride or a hotel room in China. How things have changed. No matter what you do, technology and automation are creeping into every area of your business and there are dozens of startups with the brains and funding to compete. Continue reading “Amazon price! Google Speed! Five things to help you compete.”→