The speed of technology evolution has forced enterprises to reimagine and redesign their business processes. The digital revolution has now moved well past convenient apps that let you order food and hail cabs to a collection of smart technologies that will impact every facet of every single business. This digital transformation isn’t coming — it’s already here. Your task over the next three years is to apply these smart technologies to fundamentally remake your business operations.
Digital Transformation Is About Customer Centricity
Digital transformation is neither a single project nor a single technology. It’s not about modernizing legacy systems or slapping a mobile experience on applications. It’s the process of using digital technologies to focus your operations on rapidly addressing customer pain points. And that starts with your core operations.
Technology, however, can only do so much. Ultimately, it’s the people and business processes at the heart of your organization that will truly drive change and digital transformation.
Overhauling your processes is not easy
How will your organization understand this fast-moving digital landscape and seize the opportunity? In-house IT departments are hopelessly backlogged with overwhelming new app development demands, and it’s hard to find and retain people with the necessary skills. Third-party vendors are expensive and apps are hard to manage and evolve as technology changes.
A modern, low-code workflow automation platform can make a dramatic difference by pulling citizen developers — not professional coders — into the mix and letting them contribute to digital transformation efforts. Not only does this relieve the pressure on IT, but it also builds solid support for process automation within the organization.
Simplify Digitization With A Visual Platform
A modern, low-code platform reduces the need to have extensive coding knowledge. A visual, drag-and-drop environment helps to develop apps quickly and with minimal coding. The platform automatically handles the base level code, scripts, and integration thus enabling companies to prototype, build, and scale applications without complex infrastructure. Coders and non-coders can both utilize the platform with equal ease.
Easy customization and integrated mobility are major benefits of visual, low code platforms. Often, they work with information from databases or spreadsheets for creating applications that can access and manage information from existing business systems. Additionally, the ability to visually define application artifacts — including data, logic, flow, and forms — without code makes low-code development platforms an efficient enabler of digital transformation.
A Low-code Development Platform is a Win-Win for your organization
According to the University of Alabama at Birmingham Collat School of Business, 40% of companies have a moderate to major skills gap. The resulting digital inefficiency can be deadly, costing as much as 20% in lost productivity. As a result, businesses are constantly on the lookout for options that will enable their existing resources to build applications speedily and efficiently, so they do not have to search, hire, and retain scarce and expensive IT talent.
If your company is looking to accelerate its digital transformation efforts with a low-code platform, here’s what you need to keep in mind before you get started:
- Get Started NOW: Business speed is only accelerating and the worst thing you can do is to do nothing. I recommend you start with a small but core process so you can get a quick win. You’ll learn how to effectively deploy and use a low-code platform and also build internal advocacy for digital transformation.
- Out with the old: At some point, you cannot do more with less. So, one of the most important aspects of digital transformation is to clearly identify the things your people won’t be doing a year from now. You’ll quickly zero in on the activities that are most suitable for automation so your people are freed up for work that actually matters. With a visual, low-code platform at your fingertips, it’s easy to rapidly implement this automation and eliminate non-essential activities.
- Emphasize a fast, slick user experience [on mobile]: This is a no-brainer. Users have repeatedly demonstrated that they will tolerate almost anything but they will not forgive poor UX. Ensure that your chosen platform can deliver a responsive user experience that works on mobile devices and is available 24×7.
- Involve people from the get-go: One of the advantages of low-code platforms is the chance to pull more people into the mix when it comes to app development. But, they’re far more likely to adopt the platform if they’ve had a chance to impact the decision to implement it. Solicit feedback from the beginning and make sure you go back and actually take into account the best suggestions.
Low code development platforms and the new breed of citizen developers are playing a major role in the next wave of I.T. innovation. CIOs at many companies have instituted a low code development platform to help meet exploding mobile application and workflow automation demands.
There’s really no choice. You simply cannot afford to take months to create a web portal or mobile app. The combination of low-code platforms, mobile, and cloud along with the willingness of employees to use such technologies for helping themselves and the organization, provide significant scaling opportunities to businesses. In today’s hyper-competitive marketplace, where organizations are interested in tools and technologies that will provide them with speed and agility, investing in a low-code platform is a must for digital transformation.
Get started now and you too can reap the benefits. Sign up for a free 30-day trial on our website and contact us for more information.
A version of this article also appeared in Forbes.
Photo by chuttersnap on Unsplash.
Photo by Fabien Bazanegue on Unsplash.