Posted in Forms Automation

How Dynamic Forms Streamline your Workflow Process

Paper-based processes throttle the growth of an organization. There are simply too many bottlenecks in designing, filling, and storing paper forms. On top of that, when you consider the costs of correcting errors and dealing with misfiled, damaged or lost forms, it’s easy to see how paper-based processes are expensive and inefficient.

frevvo’s offers cloud-based dynamic form builder software and automated workflows designed to enhance productivity and drive down process costs. Now, it’s easy to get secure access to your documents and data from your mobile phones, and to share, save and process forms and approvals in a timely manner. frevvo unifies access control, user rights, and administrative settings through all devices ensuring complete security.

Automate your workflow with Dynamic Forms 

frevvo offers an incredibly easy user interface to create dynamic forms. There’s nothing to install and you don’t need to know how to write code. Simply drag and drop to create forms on the go. It’s easy to route your forms electronically to the right people at the right time and speed up the approval process. Using our Visual Rule Builder, you can easily perform calculations, pre-populate sections, show/hide parts of the form depending on data entered in it and route workflows conditionally. Additionally, cloud-based dynamic forms easily connect with your legacy systems as well as with many other third-party platforms without compromising security and scalability.

1. Automatic Calculations

Using the Visual Rule Builder, you can easily automate various calculations without any coding. Whether it is expense report, purchase order, tax or salary calculation; you can automate a plethora of calculations in frevvo forms. Not only does this remove the need for end users to perform tedious calculations, but it also eliminates errors due to mistakes.

Anyone can use the Visual Rule Builder to perform calculations – it uses familiar expressions and functions that should be familiar to users who have used a spreadsheet.

Example: Hellmann Worldwide Logistics

Although Hellmann’s primary objective behind using frevvo dynamic forms was to automate their workflow process, the complex calculations in contract amendments, credit amendment request, new customer credit approvals and cost allocation forms were done either manually or through Excel sheets that used to consume a lot of employees working time.

By using frevvo dynamic forms, not only did Hellmann automate their approval process, but their Credit Authorization, Cost Allocation, and Credit Approval forms are more user-friendly thanks to automated calculations.

The easy-to-use and affordable frevvo solution working in the cloud met Hellman’s real-world business requirements and helped them visualize and track misallocated costs, streamline the approval process, save employee time and reduce process costs.

“We’ve used Live Forms in the Cloud to automate several workflows in a matter of months and we were able to do it ourselves without expensive consulting resources.”

– James Darlaston, UK Business & IS Solutions Manager.

2. Pre-populated Sections

Business processes often have multiple forms where users must input the same information repetitively. A common example is Employee Onboarding where the user’s first name, last name, social security number and other information is required in multiple places. Sometimes it’s one form but it’s very long e.g. a Credit Application and it’s easier for the user if the form is split into multiple pages.

With frevvo, repeated fields are automatically copied from one form to another in the workflow. For example, if you have a First Name and Last Name field on multiple forms (pages), the user only needs to fill it for the first time. On second and subsequent pages, it’ll automatically be carried over.

If the user is authenticated, the system can also automatically populate several fields (e.g. Name, Email etc.) based on the logged-in user. With connections to Active Directory and other LDAP systems, you can retrieve any attribute for the user and pre-populate large sections of the form. For example, a Purchase Order must be routed to the employee’s specific manager. That information may be available in Active Directory and is automatically filled into the form. It’s less work for the user and also eliminates errors and typos.

Example: OSRAM Sylvania

After consolidating their HR processing in a single service center in Mexico, OSRAM was looking to streamline and replace their paper-based processes which were reducing their supervisors’ productivity as they needed to fill repetitive information again and again. Using frevvo, they replaced paper forms with electronic forms that can be submitted, signed and routed for approval and then submitted to the Service Center for further processing.

OSRAM integrated frevvo with PeopleSoft and their HR Portal. As a result, the form automatically initializes data, pre-populates sections, populates pick lists and reduces redundancy. Additionally, the built-in validations and business rules help OSRAM save valuable time that would otherwise be wasted in filling forms.

We needed an affordable solution that worked with our existing PeopleSoft, our HR Portal using single sign-on and other infrastructure and that was easy to use and met our business needs. Live Forms has the best combination of usability, price, support and business capabilities on the market today.”

– Roger Rudenstein, ERP Manager

3. Show/hide sections on demand

Paper/PDF forms often have sections that should only be filled out under certain conditions. For example, IRS forms require you to answer additional questions depending on your tax filing status. A Patient Intake form may require you to provide details if you answer Yes to certain medical conditions. This is a common source of errors and omissions.

With online, dynamic forms you can ensure that relevant sections are only visible when necessary. Another common example is a travel authorization form that might require multiple approvals. There’s no reason to display the approval sections until the workflow is in the approval step. Forms with the flexibility to show/hide sections on demand are easier to handle and more user-friendly.

Using the Visual Rule Builder, this kind of conditional logic is trivial to implement. Simply point and click in visual wizards to set the condition (it can be as complex as you want) and set the appropriate controls to visible or hidden as required. It’s so easy that anyone can do it.

Example: Tailored Brands

Using frevvo and a team of just 2 people, Tailored Brands has now deployed 104 forms and workflows for a wide variety of use cases such as Inventory Request, Store Appearance Check, Theft/Robbery/Damage forms and others. The forms are extremely dynamic – many of them show/hide sections on demand, perform calculations etc. As a result of the dynamic behavior and built-in mobile support, employees and managers find the forms easier to complete with fewer errors and missing information.

“Our forms are highly dynamic and can have complex business requirements. Using frevvo’s visual designers, we’ve now implemented 100+ forms & workflows.”

– Jim Rinke, Manager, Intranet & Documentation

4. Conditional/Dynamic routing in a workflow

Real, business workflows often feature conditional routing. A common example is a Purchase Order workflow where you must always get approval from your manager but if the amount is greater than $10,000 you require additional approval from the VP and if greater than $25,000 from the CFO etc. Another common scenario is conditionally routing to different people or roles depending on data in the form e.g. if Department is Sales or Marketing it routes to one person for approval but if Department is Engineering or Customer Support it routes elsewhere.

Both scenarios are easily addressed in frevvo workflows. For conditional steps, you simply create a Precondition using the Visual Rule Builder. If the condition evaluates to false, the step will be skipped. It’s as easy as that.

For dynamic routing scenarios, you can assign users and roles using templates. For example, if you have a control in the form called MyManager and you assign a template {MyManager} to the User property of a workflow step, the system will dynamically determine the user to route to depending on the value set in the form. In many cases (see Pre-populated sections above), the control is filled in automatically.

Conditional/dynamic routing is a very powerful feature of frevvo workflows that allow you to fulfill complex business requirements that are very commonly found in real-world processes. The best part is, like everything else in frevvo, it’s very easy to implement.

Example: Central Wyoming College

Central Wyoming College’s Purchase Order workflow was automated in record time: less than 10 days of work. They selected frevvo for the look & feel of the forms, the speed of implementation and, crucially, for its dynamic routing capabilities. The dynamic workflow routing relies on cost center codes to determine the appropriate approvers. The dynamic routing is also integrated with Google Apps making it easy for the customer to maintain. POs over a specific amount automatically route to the VP – matching CWC’s purchasing policies.

“frevvo’s system just works and meets our needs at reasonable cost.”

– John Wood, CIO

5. Seamless Integration with Business Systems

Day-to-day business activities are simply more useful if they can access information from business systems like SQL databases on-demand. If Customer Service has visibility into order history, they can better help the customer. HR applications are easier to use if they can access employee data and so on.

frevvo includes smart connectors as an option to connect forms and workflows with your existing back-end system or other legacy systems. With frevvo’s connectors, you can merge external and internal data, combine data from multiple origins and repositories, and create a uniform view for users.

With frevvo it’s easy to integrate with your SQL database, Google Apps, Confluence, Box, a variety of document management systems and, via third party software, with systems like Salesforce, QuickBooks Online and a host of cloud-based systems. We even have a Sharepoint form builder.

Example: Aero Communications Inc.

Aero was using a number of paper, Excel, as well as InfoPath forms for various day-to-day processes and approvals. The existing forms could not pull data from SQL databases resulting in excessive and duplicate data entry, errors, corrections and inefficiencies.

Using Live Forms, Aero has replaced multiple forms and workflows with fully automated online versions. Using Live Forms’ built-in Database Connector, they’ve integrated web forms with SQL databases and can dynamically update with real-time information from the database such as Customer or Product data. Automation speeds up approvals and improves efficiency.

We were looking for a single, affordable solution that could address all our requirements. Live Forms is the best web-based forms & workflow solution on the market today for our needs.”

– Adam Wiener, Applications Specialist

Digitize your forms completely to harness the power of workflow automation.

We are happy to discuss needs of your organization and offer the most suitable solution, so contact us.