Less-technical nurses and clinical analysts are creating and maintaining complex forms ranging from patient admissions to surveys and saving expensive IT resources.

Business Situation

This organization operates 58 hospitals and over 300 clinics in 15 states across the United States. With almost 9000 licensed beds and over 32000 dedicated associates, they saw a huge opportunity to improve operating performance by converting the paper-based patient admissions and clinical documentation forms/workflows into fully automated "paperless" processes deployed in their Vignette portal.

Challenges

• Nurses and clinical staff spent valuable time on finding, filling out, and scanning paper forms.
• Hand-coding large forms, maintaining them over time and deploying updates to widely distributed hospitals and clinics was too complicated and expensive.
• Paper forms were often unreadable or contained errors. Already overloaded staff had to deal with manually correcting errors.
• The Clinical Documentation System/Nurses Portal was implemented using Vignette Portal. Integration with the portal was required.

Why frevvo Live Forms

• frevvo's track record of working with our partners to successfully deliver "Go Paperless" projects.
• Live Forms was so easy to use that their associates would require minimal training.
• The hospital liked the fact that Vadyas, a frevvo reseller and trusted partner, could provide implementation, training and support services.
• The forms work in any existing web browser over the Internet in a secure environment thereby eliminating installation/updates and ensuring that critical data would be protected.
• Easy integration with Vignette portal.

The Solution

Working together, Vadyas and frevvo delivered a quality solution on time at a reasonable cost saving staff thousands of hours annually in wasted time.