This University is recognized internationally for the quality of its educational programs and consistently ranked among the best in the US sought to be top in its field in other areas – it sought to be the most responsive to the many applicants seeking to enroll in this prestigious University.

Business Situation

The University receives thousands of applicants for Admissions. During the peak Admissions period they are flooded with paper forms/documents. Due to budget constraints, they needed to implement a cost-effective e-forms solution that ensures timely and accurate processing of these mission-critical documents.

Challenges

• Although several applications came in via email, the majority of the incoming information was comprised of paper documents such as transcripts and financial statements.
• Up to 40 temp resources were needed during peak periods and considerable management time and expense was expended screening, [re]hiring, and [re]training temps.
• Delays in obtaining signatures, correcting errors, and manually handling paper forms significantly impacted their productivity and speed in making Admissions decisions.
• Hand-written/faxed forms were often unreadable or contained errors.
• The confidentiality of applicant data had to be assured.

Why frevvo Live Forms

• frevvo's track record of successfully delivering "Go Paperless" projects together with our partners.
• The Drag & Drop Forms/Workflows Designer is easy to use by non-programmers which reduces IT development and maintenance costs.
• The forms automatically enforce data validation, required fields and skip logic thereby eliminating errors.
• Secure, electronic document attachments dramatically reduce the volume of mail.
• Easy XML-based integration with databases and line-of-business systems put an end to faxing, scanning and manual data entry.
• Digital signatures, encryption and SSL support give the University the confidence that applicant data is well protected.

The Results

A quality solution was delivered in record time at a dramatically reduced cost. In most cases, non-programmers in the ITS department can maintain the forms. The University expects positive ROI in less than 3 months.