Support Chat Room

  • Privacy

    We do not proxy the pages that you surf. This means that we do not see anything that you type outside of the chat window. In particular, if you login to your account, the information is not visible to others. Please note that, in the chat window, it is a public chat. Everyone in the room can view everything typed in this window.

  • What happened to the SSL lock?

    When the chat window is visible, you will not see the lock icon or the colored address bar when you access secure pages such as login or profile since the main window is being displayed via an iframe. However, your login/profile information will still go over SSL with the same security.

    If you prefer, you can dismiss the chat window before you login or modify your profile.

  • How do I dismiss the chat window?

    Click on the X in the top right corner.

  • Availability

    We monitor the chat room as frequently as possible and will make every effort to respond to you.